Chapter 5 Solutions — Consumer Rights

Exercises

1. 1.
   Why are rules and regulations required in the marketplace? Illustrate with a few examples.
2. 2.
   What factors gave birth to the consumer movement in India? Trace its evolution.
3. 3.
   Explain the need for consumer consciousness by giving two examples.
4. 4.
   Mention a few factors which cause exploitation of consumers.
5. 5.
   What is the rationale behind the enactment of Consumer Protection Act 1986?
6. 6.
   Describe some of your duties as consumers if you visit a shopping complex in your locality.
7. 7.
   Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
8. 8.
   What legal measures were taken by the government to empower the consumers in India?
9. 9.
   Mention some of the rights of consumers and write a few sentences on each.
10. 10.
    By what means can the consumers express their solidarity?
11. 11.
    Critically examine the progress of consumer movement in India.
12. 12.
    Match the following.

    • (i) Availing details of ingredients of a product;
    • (ii) Agmark;
    • (iii) Accident due to faulty engine in a scooter;
    • (iv) District Consumer Commission;
    • (v) Food fortification;
    • (vi) Consumers International;
    • (vii) Bureau of Indian Standards — with —
    • (a) Right to safety;
    • (b) Dealing with consumer cases;
    • (c) Certification of edible oil and cereals;
    • (d) Agency that develop standards…
13. 13.
    Say True or False.

    • (i) COPRA applies only to goods.
    • (ii) India is one of the many countries in the world which has exclusive authorities established for consumer disputes redressal.
    • (iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Commission.
    • (iv) It is worthwhile to move to consumer commissions only if the damages incurred are of high value…